Fireflies.ai Pricing 2026: Full Breakdown and Hidden Costs

Fireflies.ai Pricing at a Glance

Fireflies.ai offers four pricing tiers, from a limited free plan to custom enterprise pricing. All paid plans are billed per user per month, with discounts available for annual billing.

Here’s what each tier includes and what you actually need to know before choosing.

Free Plan

The free plan is genuinely useful for testing Fireflies, but it’s not viable for regular use. You get 800 minutes of transcription storage total (not per month), limited AI summaries, and no CRM integrations.

Think of it as an extended trial rather than a permanent option.

What you get:

• 800 minutes total storage
• Limited transcription credits
• Basic AI summaries
• Zoom, Google Meet, and Teams support

What you don’t get:

• CRM integrations
• Custom vocabulary
• API access
• Priority support

Pro Plan — $18/user/month

The Pro plan is where Fireflies becomes genuinely useful. You get unlimited transcription, full AI summaries, and access to the CRM integrations that make Fireflies valuable for sales teams.

At $18/user/month (billed annually; $24 month-to-month), it’s competitively priced against alternatives like tl;dv ($20/user/month) and Otter.ai ($16.67/user/month).

What you get:

• Unlimited transcription
• AI-powered summaries and action items
• Salesforce, HubSpot, and 50+ integrations
• AskFred AI assistant
• Custom meeting templates
• 30-day audio/video storage

Hidden cost: The 30-day media storage limit means your audio and video files are deleted after a month. Transcripts are kept indefinitely, but if you need to re-listen to recordings, you’ll need the Business plan.

Business Plan — $29/user/month

The Business plan adds conversation intelligence features like sentiment analysis, talk-time analytics, and team performance dashboards. It also extends media storage to 90 days and adds custom vocabulary support.

What you get (in addition to Pro):

• Conversation intelligence dashboard
• Sentiment analysis
• Talk-time and topic analytics
• Custom vocabulary
• 90-day media storage
• Team insights and reports

Is it worth the upgrade? For sales managers who need coaching insights and team analytics, yes. For individual contributors or small teams, the Pro plan is sufficient.

Enterprise Plan — Custom Pricing

The Enterprise plan adds SSO, SCIM provisioning, API access, unlimited storage, and a dedicated customer success manager. Pricing is custom based on team size and requirements.

Expect to pay $40-60/user/month for teams of 100+, based on publicly available data and our conversations with Fireflies’ sales team.

Hidden Costs to Watch

Annual vs. monthly billing. The published prices assume annual billing. Monthly billing is typically 25-35% more expensive.

Media storage limits. Transcripts are stored indefinitely on all paid plans, but audio/video recordings are deleted after 30 days (Pro) or 90 days (Business). Only Enterprise gets unlimited storage.

Per-seat pricing. Every user who needs access needs a paid seat. There’s no “viewer” role at a lower price point, so costs scale linearly with team size.

Overage charges. The free plan has hard limits, but paid plans are genuinely unlimited for transcription. No overage surprises.

Is Fireflies.ai Worth It?

For teams of 5-50 users, the Pro plan at $18/user/month offers strong value. The CRM integrations alone can save 15-30 minutes of manual data entry per rep per day, which pays for the subscription quickly.

For larger teams, compare carefully against Gong (more expensive but more powerful analytics) and tl;dv (cheaper but fewer integrations) to find the right fit.

Our recommendation: Start with the Pro plan on annual billing. Upgrade to Business only when you need team analytics and coaching features.